Privacy Policy

Who is responsible for processing?

The processing of personal data is carried out by the dental practice Sana Oris, 53 Av Franklin Roosevelt, 75008 Paris, acting as data controller.

As data controller, we are committed to protecting the privacy of users of the Website in accordance with European and French regulations on personal data.

What personal data do we collect?

We collect certain personal data provided directly by the User when they enter their contact details (last name, first name, email address, and reason for consultation via the contact form or online request for advice). Other data may be collected during the User's visit to the Site, such as:

  • The IP address
  • User browsing data (pages visited, etc.), as described in more detail below.

Why is my personal data collected, by whom, and for what purposes?

We collect your personal data in order to provide you with the best possible service. The details below give you an overview of how your personal data is processed in connection with the service we offer you. For which service?

  • Online reviews
  • Newsletter
  • Making an appointment
  • Improvement of the service provided via the Site

What data do we collect?

  • The User's consent to the use of their data
  • Email address, first and last name of the User, and the reason for their message
  • Email address, first and last name, reason for the User's request for feedback
  • IP address

User browsing data (pages visited, etc.)

Browser version of the terminal and the terminal

Who uses this data?

The Sana Oris dental practice and its partners working to improve the quality of service offered by the website (consulting agency, web agency, SEO agency, etc.).

For what purposes do we use your personal data?

To send you relevant information about the latest news from the Sana Oris dental practice, with your express consent.

To respond to your request

Track your browsing on the Site in order to understand your journey and subsequently improve your experience via the Site.

Compile statistics relating to the Site

How long are they kept?

Data used to respond to you, inform you, contact you again, or arrange an appointment is stored for 13 months. Data used to improve the service provided by the site is stored for 14 months.

How long are my personal data kept?

We will only retain your personal information for as long as is strictly necessary for the purposes set out above or to comply with our legal obligations (see above).

Who do you share my personal data with?

We only share your personal data with third parties in the following limited circumstances:

  • Transmission of your contact details to a third-party service provider responsible for emailing, bound by a confidentiality obligation, in order to send you newsletters;
  • Hosting of your data by a hosting provider located in the European Union that is required to ensure data confidentiality;
  • Disclosure of your personal data to our external advisors (lawyers, accountants, auditors, etc.) who are bound by a confidentiality obligation;
  • Disclosure of your personal data to the competent authorities in accordance with applicable law and/or a court order.

What are my rights and how can I exercise them?

In accordance with the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, restrict processing, object to, and transfer your data. To exercise your rights, you can contact the data controller at the following address: contact@sanaoris.com. If you feel that your rights have not been respected, you can also lodge a complaint with the CNIL or any other competent authority. Finally, you can choose not to provide us with your personal information.

How can I withdraw my consent to the processing of my personal data?

If you decide to use some of our services (such as the newsletter), we may ask for your explicit consent to process your personal data. Withdrawal of consent by a User will have no impact on the experience offered on our Site outside the scope of the processing concerned. Each User may withdraw their consent at any time, as follows:

  • Newsletter: an unsubscribe link appears at the bottom of each newsletter;
  • Cookies: cookie settings can be changed via the following link (depending on your browser):

How can I find out more about personal data management?

You can find out more about the GDPR, your rights, and how to exercise them on the CNIL website. You can also find information in the following sections:

What cookies are used on the website?

When you visit our Website, cookies are stored on your computer. These automatically send us certain browsing data. A cookie is a text file that the server (the Website) you are visiting stores on your hard drive or in your browser's memory, enabling its issuer to identify the device on which it is stored for the duration of the cookie's validity or storage. Some cookies, known as functional cookies, are essential for the use of the Website (e.g., session cookies), while others (audience measurement, targeted advertising), for which your consent is required, enable the optimization and personalization of the content displayed on the Website. In this section, you will find a list of the cookies used on the Website, their purpose, and their validity period:

  • Navigation/audience measurement: 14 months
  • User session management: When you exit the browsing session
  • Authentication of Facebook, Google Maps, and YouTube products to facilitate your use: Until these services are no longer necessary, you decide to block them when accessing the Site, or you delete them from your browser.

Once the User has accepted the storage of all or some cookies, the User's Internet browser automatically sends us information such as their IP (Internet Protocol) address, the browser version of the device they are using, and their browsing history on the Site (pages visited). You can configure your browser at any time to receive a notification when a cookie is sent or to refuse the use of cookies. While most browsers are set by default to accept all cookies, you can, if you wish, choose to accept all cookies, reject them systematically, or choose which ones you accept based on their issuers, by adjusting certain settings. Please note that by refusing purely technical cookies, your experience may be degraded. We inform you that you can withdraw your consent at any time by clearing your browser cache and clicking on the cookie banner settings.

Can this policy be changed?

We may make changes and updates to this privacy policy. All changes will be effective upon publication of these revisions. If the changes are significant, we will notify our Users by sending a notification to the email address you have provided us or by posting a notice on our Site. We encourage you to review our Privacy Policy regularly to stay informed of the most recent version.